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Privacy Policy

Effective Date: November 1, 2025

New Horizon Medical Center (“NHMC,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of all individuals who use our website www.nhmedicalcenter.com or receive care at our facilities. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and medical information.

1. Information We Collect

We collect information necessary to provide quality healthcare and improve our services, including:

  • Personal identifiers such as name, contact details, and date of birth

  • Medical history, treatment information, and insurance details

  • Electronic data from visits to our website, including IP address, browser type, and usage data

2. How We Use Your Information

Information collected by NHMC is used to:

  • Deliver medical care and coordinate treatment

  • Schedule appointments and manage billing or insurance claims

  • Improve our services and website functionality

  • Communicate health information, reminders, and relevant updates

  • Comply with state, federal, and HIPAA regulations

3. Data Storage and Security

All patient records and personal information are securely stored using eClinicalWorks EMR and managed in accordance with HIPAA standards. We implement administrative, technical, and physical safeguards to protect data from unauthorized access, disclosure, alteration, or destruction.

4. Information Sharing

Your personal information may be shared only as permitted by law and for essential purposes, such as:

  • Coordination with healthcare providers and insurers

  • Legal or regulatory compliance

  • Emergency treatment situations
    We do not sell or rent patient information to any third party.

  • No personal information, mobile number, or messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes.

5. Patient Rights

Patients have the right to:

  • Access and obtain copies of their medical records upon written request

  • Request corrections to inaccurate information

  • Restrict certain disclosures where legally permissible

  • Be notified of any breach affecting their protected health information

6. Electronic Communication Consent

By providing a contact number or email, you consent to receive related healthcare communications, including appointment reminders and health notices. You may opt out of non-essential communications at any time by contacting our office.

7. Website Use

Our website content is intended for informational purposes only and does not replace professional medical advice. Users should always consult qualified medical professionals for diagnosis or treatment.

8. Policy Updates

We may revise this Privacy Policy periodically without prior notice. Updates become effective immediately upon posting to our website. Continued use of our services following any modifications constitutes acceptance of the revised policy.

9. Contact Information

For questions about this Privacy Policy or to exercise your rights, please contact:
New Horizon Medical Center
3201 W Peoria Ave, Ste D805 Phoenix, Arizona 85029
Phone: (602) 715-1185
Email: admin@nhmedicalcenter.com